Thoughtful details, clear answers. For help with a specific order, contact us with your order number.
Products
What size are the desk mats?
Both editions measure 24 × 14 inches, approximately 61 × 36 cm. Check the selected option before adding your mat to the cart.
What materials are used?
The desk mats have a polyester surface and rubber backing. Refer to the product images and selected variant for the available finish.
What is the difference between Black Edition and White Edition?
Black Edition combines a dark background with light detailing. White Edition uses a light background with dark detailing. Both feature the LIE VENTURES design and the same listed dimensions.
Are the desk mats made to order?
Yes. Production takes place after your order is submitted to our production partner. Production time is separate from transit time.
Shipping & orders
Where do you deliver?
Our current collection is intended for customers in the United States. Enter your delivery address at checkout to confirm availability and the final shipping charge before paying.
How long does delivery take?
Our published delivery estimate is 7–13 business days including production and shipping. This is an estimate, not a guarantee. Holidays, busy periods and carrier delays may affect delivery. See our Shipping Policy for details.
Can I track my order?
When your order ships, a shipping confirmation email will include tracking information when available.
Can I change or cancel my order?
Email lieventures.no@gmail.com as soon as possible with your order number and requested change. Changes or cancellation may not be possible once production has begun. This does not limit any applicable statutory rights.
Returns & support
How do I request a return?
Our published policy accepts return requests within 14 days of delivery. Items must be unused, in their original condition and securely packaged. Contact us before sending anything back. For change-of-mind returns, customers cover return shipping unless applicable law requires otherwise. Read the full Return & Refund Policy.
What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and clear photos. We will review the issue and arrange an appropriate remedy in accordance with our Return & Refund Policy.
How can I contact LIE VENTURES?
Email lieventures.no@gmail.com or use our contact form. We aim to reply within 1–2 business days.